PreHPLC and Column
 
Preparative Liquid Chromatography Systems


CSBio provides users with preparative-HPLC systems and chromatographic columns of different scales. The preparative LC systems we provide can be used for the preparation and separation of fermentation drugs, natural product APIs, peptide drugs, pharmaceutical intermediates and chemical intermediates.

CSBio has added purification equipment to our automated peptide synthesizer product line, enabling us to provide complete services and equipment from peptide synthesis to final purification.



Technical service and after-sales service commitment:

I. Free training plan:

1) Free technical training for personnel and long-term technical support plan;

2) Our company will provide free technical consultation on product performance, use, maintenance, etc.

II. Extra-long warranty:

The free warranty period for the instrument host and main components is 1 year (consumables are not included), and the warranty period is calculated from the date of instrument acceptance signature. During the warranty period, all services and accessories (due to equipment malfunction without human interference) are free of charge, and lifelong maintenance is provided.

III. Quick response:

Our company's maintenance engineers will make a substantive response to the user's service requirements within 4 hours after receiving the notice and provide emergency strategies. If on-site service is required, we can arrive on-site within 24 hours.

IV. Out-of-warranty maintenance:

Outside the warranty period, our company will provide regular maintenance and lifelong maintenance. Our company promises to charge a preferential maintenance fee for on-site maintenance outside the warranty period. If you need to replace spare parts and purchase accessories, it will be provided at cost.

V. System upgrade:

Our company will provide users with free lifetime software upgrades for the instrument, and charge cost-based fees for related hardware upgrades. As well as provide formal upgrade solutions for problems and faults that cannot be solved by maintenance and technical support.

Ⅵ. Spot accessories:

Long-term guarantee of spot supply.

Ⅶ. Regular return visits:

Our company will provide regular return visits to customers (or maintenance and inspection visits), feedback on product usage, and help users solve technical problems related to use and maintenance.


East China Contact: Yawen Lu 18918306841

Southwest China Contact: Yi Shi 18189132222


 
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